Shipping policy

Last updated: October 28, 2026

Thank you for shopping at Abriguau. This policy explains how we ship your order, what it costs and what to expect after you buy.

Order processing

Unless otherwise stated on our website, orders are processed within 3 business days (excluding holidays).

Orders placed after noon or on weekends or holidays may begin processing on the next business day.

As soon as your order ships, and if the shipping method supports it, you'll receive a confirmation email with tracking.

Shipping methods and delivery times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, are not guaranteed and start once the order has shipped. They may be affected by carrier delays, weather or other events beyond our control.

Shipping costs

Shipping charges are calculated at checkout based on destination, order weight and the shipping method selected. Free standard shipping may be available on selected orders, as shown at checkout.

Customs, duties and other applicable charges for the United Kingdom

For orders shipped to the United Kingdom, taxes, duties and import charges may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or on delivery and the customer is responsible for paying them, unless otherwise stated.

In some cases, additional import charges, customs duties, VAT, brokerage fees or carrier handling fees may be due when the order arrives in the United Kingdom. These charges are set by UK customs authorities and/or the carrier, and the customer is responsible for paying them, unless we expressly state at checkout that duties and taxes are prepaid.

Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.

Customs, duties and other applicable charges for the European Union

Orders shipped to European Union countries may be subject to VAT, customs duties, import taxes and carrier brokerage or handling fees. Where available, applicable taxes, duties and import charges will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or on delivery, and the customer is responsible for paying them, unless otherwise stated.

If checkout states that duties and taxes are prepaid, your order will ship with those charges prepaid and you should not be asked to pay additional import charges on delivery. If checkout does not state that duties and taxes are prepaid, you may need to pay VAT, customs duties, import taxes, brokerage fees or carrier handling fees before or on delivery.

Import charges are set by EU customs authorities and/or the carrier and may vary depending on the destination country, product classification and value, country of origin and shipping method. Customs processing may also affect delivery times.

Order tracking

Once your order ships, we'll send you a confirmation email with a tracking number and link, where applicable. Please note that tracking information may take some time to update after you receive it.

Shipping destinations

We currently ship to Mexico, Spain, and United States.

International orders may be subject to customs duties, import taxes, fees and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged or delayed packages

If your order is lost, damaged or delayed, contact us and we'll help you sort it out with the carrier.

Order changes and cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to make changes before the order ships, but once it's in transit we can no longer modify it. Refunds for cancelled or delayed orders will be processed to the original payment method as quickly as possible.

Questions?

Email our team at tumascota100@gmail.com or use the contact details in our contact information policy.